Index analysis


The following analysis is based on logistics questions in the LG21 staff survey, using only complete responses (10,089). The original survey response data have been transformed, so every staff response is assigned an index score between 1 (most negative responses) and 5 (most positive responses). Only selected questions contributed to the index for each topic. See the ‘Analysis - Index questions’ page for a list of questions used in each index and a description of how to read the box plots.

The boxplots below (Fig A) show index scores for logistics questions for each respondent compared to other index topics (left) and the logistics index scores for respondents broken down by role (right).

Overall, responses to logistics questions were similar to most other topics. Across roles, SOAPP’s tended to provide more negative feedback than staff in other roles.


Fig A). Survey responses, aggregated by all topics (left), and by role for logistics questions (right)


Index scores were also broken down by staff demographics and whether they are located in a metropolitan or regional area (Fig B). The analysis below suggests that there were no differences in response to logistics questions across the demographic categories (left). People in remote areas tended to provide slightly more negative feedback (right).


Fig B). Survey responses by demographics and remoteness for logistics questions (note, categories are not necessarily mutually exclusive)


Index Map


Fig C). Logistics survey responses by EM Region

The map below shows the index of survey responses for logistics questions in the LG21 staff survey. The underlying data are the same index values used in the boxplots, but are the average of all the staff responses within each EM Region (the blue boundaries on the map). The blank regions are non-client or uncontested Councils (Central Coast, Fairfield, Penrith, Wingecarribee), unincorporated areas of NSW and the ACT.